B4-U-BUY(tm) FYI - Windows 2000: Getting Help When You Need It

Windows 2000: Getting Help When You Need It

Installing new software can be a challenge for businesses, both large and small, who must be able to integrate new systems on all of the company's computers, and make sure employees are up to speed on how to use them.

Windows 2000, which has several different versions for business, offers a number of new and improved features. But consumers should be aware that the system is not meant for non-business applications. It is not compatible with all hardware and software, and many games simply will not run on it.

With any software installation, there are apt to be questions. With software as complex as Windows 2000, there are apt to be a huge amount of questions. If your business employs a full time tech department, installing the software and training your employees on the use of it may go smoothly. But if you don't have a tech department, finding Windows 2000 help can be a long and frustrating experience. And for a businessperson, computer downtime can mean unproductive employees, unhappy customers and ultimately lost profits.

Fortunately, there is help to be found. Service911.com, an online computer help center, provides 24-hour, real-time assistance with Windows 2000 and other computer questions. The site employs certified technicians who are on hand live to chat one-on-one Monday through Friday, 7 a.m. to 10 p.m. CST and Saturday, 9 a.m. to 6 p.m. CST. They also answer e-mailed questions within a few hours.

The site features a vast array of easy-to-understand support tutorials that can walk beginners through the intricacies of Windows 2000 or help more advanced users supplement their knowledge. The tutorial library includes help with the main operating system as well as Access 2000, Excel 2000, Word 2000, Microsoft Works Suite 2000, Office 2000 and Outlook 2000.

"We provide help for computers and people who use them," said Lawrence Schwartz, Service911.com CEO. "As Windows 2000 is an incredibly complex program, we anticipate a lot of people coming to our site for help installing it and using it. We've got more than 5000 tutorials and videos on hand to answer questions people may have. They can also ask one of our helpful technicians via live chat or e-mail if they can't find the answer they're looking for."

If all else fails and a problem can't be solved online, the site can dispatch a licensed service technician directly to your home or office within 24 hours.

To learn more, visit the website at www.Service911.com. (NAPSI)

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